I am writing to express my extreme disappointment with the recent decline in the quality of your winter boots. The pair I purchased began leaking and had the sole come off within a few days of wear. Given that Pajar boots are a significant investment, I expected far better durability. I chose Pajar specifically because I believed it to be a Canadian company, and was surprised to learn that most of your products are now imported from China. Additionally, the warranty process has been lengthy and inconvenient, and I have not received helpful support from customer service. As a result, I have been left without boots for weeks during the winter. Based on my experience, I would strongly recommend that others consider alternative brands for their winter boot needs.