I have made several purchases with Palmetto over the years and one thing I can contest to is the fact that they have some of the worst customer service I’ve ever experienced. I have tried several times to modify an existing order by adding or removing an item and they refuse to do it! They are either going to cancel out your entire order or you’re going to get the order that you were originally purchased and that’s the end of the story they will not help you out whatsoever it’s either one or the other! I’ve never heard of such a policy before! They also Have lacked on sending me tracking information and when I called on it they said they refused to give me any tracking information on serialized items and I said why? And they said because people are trying to stop UPS and get their firearms before they could be sent to the FFL for transfer lol I’ve never heard of such a thing and I doubt people are doing that they just did not want to give me my own tracking information, then two days later guess what happens? I get my tracking information on the items sent to my email anyway so what they told me was a lie they just didn’t want to take the time to look it up . I’ve also ordered ammunition from them and was short several boxes at a time! Now how do you order 10 boxes of ammo and get five boxes sent to the house? Now either somebody is taking the ammo and putting it in their pocket at the warehouse or Palmetto is skimping out on their orders and then you have to prove that you really didn’t get the ammo! How do you do that?