This may be the last time I use Palmetto State Armory. I ordered some ammo, a resetting target and a little ammo box. All items were in stock when ordered. I received shipping updates and the ammo came in a single shipment about 6 days later - acceptable. I reached out to the "help center" chat line about the remaining items, which were not even mentioned to me as being shipped yet. Chat line is terrible - "hung up" on me super quick if it takes more than 60 seconds to respond, rude and un-appreciative automated responses, etc. Two days later, the target arrived with an invoice that said the ammo box was included, which it was not. Reached out to the chat line again - same rude, quick responses stating the ammo box was still processing and they are still within their 5-7 day processing timeframe, and then they "hung up" on me again. Actually, Palmetto, it's now been 8 days and I still don't have my complete order of in-stock items! Thanks, but this is not appreciated service. What upsets me most is the terrible chat help line service.