Ordered a shotgun on 02/15 and canceled on 02/19 before it shipped. Called on 03/05 was told rep would check with accounting and call me back, no call back. Called on 03/07 told cancel was processed on 02/23 and would send me a credit memo. Asked to speak to a supervisor and told they would call me back and if I disputed I would no be able to shop with them ever again,Guess what no call back. Received an email on 03/08 am showing a Credit had been issued minus shipping on 03/07 but Amex sees nothing....Called on 03/08 at 9:00am told all managers were in meeting, but someone would call me back. Called back at 2:00pm now told rep could not connect me with a manger, but would have one call me back. I am done. Disputed with AMEX. Don't care if I can shop with them again because if this is how they treat their customer I dont want to be one and neither should you.