Ordered rifle online, paid, had it delivered to one of their stores to pick up. They would not complete my transaction because I recently updated my driver license and had the paper copy issued by the state rather than the plastic card (which would come later). I also showed them my passport and they still refused to execute the transaction. ATF website says you need a driver license OR can show passport and a proof of address, and my paper license was a legitimate state issued ID. This company will literally not serve you because they do not like the material your state issued identification is printed on. Avoid these clowns at all costs.