Appalling customer service and a total disregard for legal responsibilities. I’ve been trying to return a purchased item, but despite numerous calls and chats, no action has been taken. Each time I reach out, they create a meaningless ‘case to investigate’ and then fail to follow up. This is a clear violation of the UK Consumer Rights Act 2015, which obligates them to process returns and refunds promptly. Completely unacceptable—do not shop on the Panasonic UK website under any circumstances.
5 months ago
Panasonic Uk has a
2.3
average rating
from
6
reviews