As an American citizen I was a bit skeptical in the beginning, but once I started my process with them, I was truly taken aback by the exceptional service from pancardnri.com. Their staff was very efficient and helpful throughout the process of getting my PAN card. I received my card here in the USA (at my Richmond address, here in Virginia) within just 15 days, and it arrived in a timely and accurate manner. The team was always available to answer my questions and provided me with a step-by-step guide for the application process. I am also deeply impressed with the service charges asked by them. Certainly the lowest by any NRI PAN agency here in the USA. I was additionally impressed with their customer support - they took the time to answer all of my questions and provide me with detailed instructions for the application process. Overall, I couldn't be happier with the service I received from their staff and I would highly recommend them to anyone looking for a hassle-free way to obtain a PAN card for a US citizen. I highly recommend pancardnri.com to all foreign citizens living in the United States. All the best!