I read some reviews and then contacted PanCardNRI with all the apprehensions of blindly calling an online service provider. I had a few more twists than normal in my case, and I live outside India, so I was worried about getting it done right. I am very pleased to say that right from the start, Prachi Gupta of PanCardNRI put me at ease by providing all the information and clarifications about the process, even before I had signed up for anything. Once they took the job, they handled every aspect perfectly, I literally had to just send the paperwork and wait. They also updated me periodically, and also had to follow up with the PAN card department for some delays. I received the 4 new pan cards for me and my family with all information accurately updated, and it was the best experience. Overall, I am very happy with the extreme care that PanCardNRI (Prachi Gupta) has taken in handling my case, and I have been recommending them to all my friends. I have no financial interest or relations to the company, I am just a genuinely happy customer.