In 2015 I wrote to Ms. Prachi Gupta requesting her assistance in obtaining a PAN card issued by the Government of India. After a few exchanges of e-mails and completing the official forms,the card was delivered to me in Ontario within a very short time. I was pleasantly surprised by the promptness and world class professional attention received from Ms. Prachi Gupta. Towards the end of 2016, some procedural steps related to my financial aspects in India were promptly and satisfactorily attended to by Ms. Prachi Gupta. Observing the professional and friendly personal demeanour of Ms. Gupta in dealing with the mentioned requests, I can, without any reservation state that she is/will be a very valuable element for any organization wishing to be associated with her.