Ms. Prachi Gupta and her colleagues were extremely helpful in getting me a PAN card. First of all, the entire procedure was explained very clearly, and I was promised of any help thereafter if required. During the processing of my PAN card, Ms. Prachi Gupta kept me informed and updated as to what was taking place. I highly appreciated this very much, as it did not give me any chance to be worried as to what was happening. The service was very prompt and courteous. I was impressed with the efficiency of the procedure. I will definitely recommend Ms. Prachi Gupta to others.Wishing her all the best.