PanCardNri.com delivered what they advertised. Ms. Prachi gupta is amazing person to work with. Always replied our email concern and inquiry in timely manner. Prachi worked with us for every concern we had. She kept us informed what was going on with our application. We were little skeptical at first, because we did not know what to expect, but Prachi exceeded our expectation. From the time we sent our application, it took month and half to receive our PAN card in New Jersey. I highly recommend PanCardNri.com. Prachi sent us link to track our application status as well as tracking number also when she dispatch the cards. I highly recommend this service. Thank you Prachi Gupta for your help in getting us our PAN cards. P.S. Please do not pay attention to any negative review, they are not true.