I have purchased two different bracelets. One the black leather and the other a silver open bangle. Both had issues. The black leather one kept falling apart from the silver clasp. The silver bangle lost the end cap that closes the bracelet. When I went to Pandora to see if I could get a new end cap or something, I was told no. Sorry you would need to purchase a new one. Not that I spent a lot, but not spending more for the jewelry to keep falling apart. Don't waste your money.