Their online is horrible. I ordered a bracelet on December 1 no update at all i call and they tell me the braclet is out and that they have no idea where my package is and that they can send me a refund that takes 10-15 business day. I asked to exchange was told no smh. This is a Christmas present and i urder early knowing it would be a mess. So disappointed it was a gift exchange present now i have no gift
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