My order was wrong and I was not allowed to cancel it even if it hadn't shipped yet. I was not allowed to merge emails because my computer auto saved my work email and I did not notice when I placed my order. On top of all that they want to charge a delivery fee for the item they messed up. I ordered almost $300 and was not allowed to receive bangle for purchase over $150 because orders had to be placed separate thanks to mistake on behalf of PANDORA!!!! Never again. Not to mention the mess up was a gift for a daughter we found after 31 years.