I can't understand how this company exists. Members of my family over the years have now bought me my 4th bracelet. They have all turned black and lost silver sheen - this includes the so called silver charms. Absolutely rubbish product that will give you approx three months wear. Im actually sick giving them one star in order to do this review. Pandora stop scamming customers and be HONEST about the life span of your products. Total waste of money - BE AWARE