Carlos
I bought a ring for my wife but unfortunately it was too small for her. The return policy states "Items in unused and original condition purchased are eligible for returns within 30 days in store with receipt." This is false. I went to the store and spoke with the seller who told me that they would not accept the ring because according to them it had a scratch. My wife did not wear the ring so I think they sold me the scratched ring, obviously the scratch can only be seen with a magnifying glass and when I bought it I did not use a magnifying glass to check it. I went to customer service and they did not solve my problem either, now I am with a 647 dollar ring that my wife cannot use and that the store does not accept either. I feel cheated and frankly disappointed in the store not only for its customer service but also for its dishonesty when it comes to selling an imperfect product.
11 months ago
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PANDORA has a 1.7 average rating from 238 reviews

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