I wish I could leave zero stars! I had an absolute horrible experience in your Woodbury Commons location in Central Valley, NY. I held off w/ this review because I know everyone is entitled to their bad days but the more I think about it the more angry I get. I witnessed a tall female employee (I believe was the manager) being extremely rude to & talking about a customer to fellow associates who had just left in a racial manner. She was extremely rude and unprofessional! I walked out without purchasing anything and will NEVER return!! This is not the first time I had a bad experience with this employee (manager?) … every time I shop/browse in this location she’s beyond RUDE! Pandora needs to look deeper into who they have running their stores if she is the manager! Sorry Pandora but I will NOT be coming back to this store. I will shop elsewhere (most likely a different brand) and hopefully have a much better experience