Will never order from Pandora again. Ordered a ring and earrings and got a free bracelet for a promotional offer. Had to return the ring but was planning on getting a smaller size when i got my refund. A month went by with no refund so called customer service and she advised me that since the bracelet wasn't returned they kept my money. So now stuck with a $100 bracelet i will never use and no ring for my daughter as it was her Christmas present.