A friend purchased 3 rings for me for my birthday 29 days ago. Two of them is turning so i called the store about returning or exchanging them because I purchased the warranty, but I was told there is noting i can do until the 1 year is up and my warranty goes into effect. THATS CRAZY.. My friend paid almost $300.00 for my birthday rings and now i can't even wear them.. The store I used was Willowbrook Mall inside of Macys , Houston Tx. DO NOT GO TO PANDORA.......