I do not recommend doing business with this company. They have terrible customer service. I took advantage of a holiday promotion they were running which included a free bangle with purchase. The charms and bangle were gifts for my daughter. But when she tried on the bangle, it was too small. When I went back to the store to exchange it for a larger one, they said they didn't have anymore of those bangles and they wouldn't substitute it for another bangle of comparable price. They hung me out to dry! I won't be buying another Pandora product again. They seem to have zero respect for their customers.