I ordered an item to pick up in the Eaton Center store and it was processed and my payment went through. After haven’t received any emails about pickup after 24 hours I noticed on google maps the store is permanently closed. WHY would you allow me to purchase it for pickup at that store if it’s permanently closed. I had to call customer service for them to tell me in about 3 business days it will be canceled. THAT IS SOO INCONVENIENT. Mind you the first time I called the rep told me the store closed early, the second rep told me it is actually permanently closed. You need to update your platforms and update your reps and not inconvenience people. HORRIBLE!!!!