Terrible service. I spent around £300 on jewellery as a gift, marked as a gift and at checkout did not get the option of proper Pandora boxes. When the jewellery arrived it came in cardboard boxes which I can not give as a gift like that.
I emailed customer service who asked what boxes I required and they would have them sent out. I replied and no reply from them, emailed again and no reply.
So I emailed asking how to return as its two orders I would like to return together and yes you guessed it no reply!!
Can someone just reply and tell me how to return
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