Received email confirmation of delivery date with two hour window, 10:14-12:14 ! Rang mobile number of delivery driver Shaan an hour later than the intended slot. He pretended he couldn’t hear me & hung up…several times. Rang the retailer I purchased the goods from who said they’d contact them to see what was happening. Eventually after a 8hr wait I had to leave to attend to horses etc, dogs were also desperate to go out as they hadn’t been out since 8am. Considering I was 5th delivery slot of the day, out of 23, this is totally unacceptable and ridiculous. So I have cancelled my purchase and ordered from another company who don’t use Panther. Also Live Chat was unavailable.