There seems to be a recurring theme in the reviews of this SHAM delivery company which they themselves state as 'premium delivery' on their website. There is nothing premium about them, infact they seem to like to cause damage to a person's home during delivering products and then blaming the customer for the damage caused, avoiding any responsbility or compensation. I would say AVOID, but it's almost impossible if you don't have a choice when you purchase items with certain companies. I am shocked at the number of big brands that actually choose them as their delivery company given the number of bad reviews on Google and other sites. The companies would save themselves a lot of time, money and a bTwo weeks ago I had a chest of drawers delivered, and whilst delivering the item, the delivery men ruined my brand new cream carpets with oil stains. BTW this carpet was only laid 2 months ago which is just frustrating for me! I appreciate accidents can happen but when I then contacted the company to put a claim in, they actually had the audacity to say that I am lying and therefore they will not take responsibility for this damage. The way they argued the case was shocking as what they did was on the photos I provided of the 3 marks on my carpet which they created, they highlifghted something under the bed (which was a bit of black fluff), and stated that if there is a mark under the bed, then it can't have possibly been them to cause any marks and then closed the case without so much as a sorry. Such a ridiculous counterargument. I've had to ask the furniture supplier to reopen the case with them as their argument back to me was ridiculous. I am awaiting to hear back from them but if anyone has had similar experiences please reach out!