Advised to delivery after 12.30 with postcode if showhouse and instructions to get to mine. Message night before - delivery before 12.21. Told them I wouldn’t be there and leave with neighbour at no xx and gave his name. Gave him delivery code from Panther.
Phone call to day half hour away. Reiterated delivery instructions. Note to say they had delivered! Rang neighbour- no nothing. Rang driver no answer. Rang company I bought off. They had photo of ‘my’ front door - not mine. Driver rang me. Told him I hadn’t got the package. He said he couldn’t find the postcode ( so why not phone me? Why deliver it to an unknown address?). Told him to go back and deliver it to correct address. Gave him showhouse postcode again and instructions. Rang him a bit later. He was in the road leading to mine! Told my neighbour to look out for him. So now he can’t take a photo of it as he’s done that before. He rang his head office. Nope can’t deliver if I’m not there. Neighbour tried to give them their delivery number. No don’t need that! Eventually they did let him deliver it but 15 mins of tooing and frowing with head office. Even after the three messages to confirm delivery address and their number they basically took no notice. Took over 2 hours to get my package after delivery to wrong address.
Don’t deserve one star
1 year ago
panther logistics has a
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302
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