I would have given 0 stars if that was possible. Absolutely disgusting service from the company and its drivers. We were to be delivered a mattress today and it should have been a smooth experience. But this company has totally disappointed us. The driver refused to deliver the mattress to our 2nd floor bedroom as he was not advised by his company. The 2nd person accompanying him requested if he could see the way upstairs as he wanted to get an idea of how they were to bring the mattress, but this 2nd person not willing to do so. We have had previously been delivered 2 mattress on 2nd floor of our property and sofas on 1st floor of the property with no problem whatsoever. The driver was giving unnecessary attitude to me & my wife which is never appreciated as we have paid for the goods not been given it for free. This company does not know how to treat the customers who have paid for good & services. Then the driver said that i have harassed him as i asked to take the delivery of the mattress after disgusting attitude. The 2nd person along with the driver was apologetic as he understood the situation. The customer representative on call was equally responsible for the overall pathetic experience. I will be taking this further with formal complaints and legal actions against the company as the driver was recording me and even said that i was "harassing and threatening him". ABSOLUTELY RUBBISH AND DISGUSTING SERVICE. REFRAIN FROM USING THIS COMPANY AND ITS SERVICE. I WILL MAKE SURE THAT THIS COMPANY NEVER GETS A CHANCE TO DELIVER GOODS TO US IN FUTURE.