This is a zero star rating! Absolute joke of a service and very rude and unhelpful 2 man delivery and installation of a 65 inch tv. Caused damage to my wall and wall mounted my new 65 inch tv with the bracket lose to the rear of the tv and the back plate crooked and not fit for purpose which was considered dangerous and an accident waiting to happen by a second crew that was sent to assess the first installation. Luckily we noticed the issues due to me having to remove the tv with my partner after installation due to them not allowing me to plug my tv cables into the tv as this was not part of the service! Inexperienced staff and disgusting customer service. In addition, I am still waiting on Samsung customer services to provide me with a resolution to my complaint.