Charlotte A
The actual boxes and items In them Are nice my issue was with the POOR customer service. These people charged me for 5 boxes because of some kind of technical error on there part, I FINALLY got them to refund me but was told I had to send back 4 of the 5 boxes, or they would charge me for them (Again), they don’t offer return postage so I had to borrow the money to mail the boxes back. Papergang assures me I would be refunded once I sent them proof of postage. So I did this. They then said they would refund after they got the boxes back. So I waited. Papergang continued to fob me of and make excuses and claimed they never got them back. Clearly since I sent them it’s not my fault , I’m yet to see my refund and yet again I’m the one loosing out. FRUSTRATED and DISAPPOINTED!
1 year ago
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Papergang has a 4.76 average rating from 893 reviews

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