I needed a rush job for my personal statement after my school's writing center was no help. I got it back with excellent edits and notes along with it for additional suggestions. I forgot to send in my requirements, but was still able to email it to the support email and they definitely got it to the editor. I was afraid it would take the full 24 hours so I actually used another service as a back-up, but I still got it way before the turn around time. When I compared the two, PaperTrue was by far superior and actually listened to my requests/requirements. Will definitely recommend and use again!