USE AT YOUR OWN RISK! I was faced with the unpleasant situation of having to complete my masters thesis whilst caring for my terminally ill father. Despite the extension granted I did not feel like my thesis was up to scratch and decided to pay out for a proof reading service. I chose Papertrue (despite being more expensive than competitors) because of the positive reviews and the apparently high standard of customer service. I received my edited document back and was astounded to find that there were still grammatical errors and the editor was clearly not a native speaker as there were grammatical errors in her comments. I complained and a second proof reading was offered free of charge and delivered within 48hrs which seemed fair. I then had a quick scan of the introduction and found there were STILL small errors!! Papertrue state: "all issues will be covered to ensure your document is error free, perfectly written and ready for submission" I can tell you now that this is not true. I then had 24hrs before the deadline and so worked on it all day and night going over it myself, which is what I wanted to avoid in the first place as this meant sacrificing time with my critically ill father. I have NEVER felt so stressed and unhappy in my life. I sent a follow up email to complain on 9/12/17 and STILL have had no reply. Essentially I paid £328 for no reason whatsoever and Papertrue have made no gesture to remedy this. Shocking service. I would say stay well away from this service, even if this is a rare occurrence and it was bad luck, trust me you do not want to be the one it happens to...