Have used Papier for a good few years and created about 4 phonebooks, along with diaries for the last 2 years. They were always good and reliable. But lately I have been unable to access designs I am working on - I have had to delete several and start again. I once again cannot access my latest design, even though I can access old ones that are 3 times the size which I created a year ago. Sadly have to look for a new phonebook supplier as I have wasted hours creating books that I cannot ever print. A real shame. Tread carefully with using them as an option to create phonebooks. Great for everything else.