The covers are extremely cute, versatile, and beautifully customizable. But that's where the good features end.
First off, this planner is poorly described. Based on the images on the website, you can see that this planner has monthly calendars, monthly overviews, weekly spreads, and blank lined pages. The way the website showcases makes you think that all the spreads of the same month are grouped together. So you expect: January calendar, January overview (goals, to-do's etc) blank lined page, weekly overview for the entire month, repeat with February etc. This is not the case. The order of these spreads is all the monthly calendar spreads are grouped together, then all the monthly overviews are grouped together, then all the weekly overviews for all the months are grouped together, with the months not even separated, then the blank lined pages at the end. This order is extremely illogical, cumbersome, and time consuming, defeating the entire purpose of a planner. Customer service were kind and responsive, though I didn't get the feedback I wanted or expected. I had to negotiate a discount and no future solution to properly display or announce the order of planner layouts was announced. Instead I was told this was the best format. As an avid planner user of 12+ years, I have never seen a layout like this... because it doesn't work!
In addition to the (stupid) order of the planner's content, it is extremely stiff, meaning you have to really press down on the pages as you're righting. The planner does not remain open on the desired page, like a regular, high-quality, $40 planner. Even flipping pages requires effort to press down and prevent them from flipping back. To get my planner to stay relatively open to the same page range, I have to bend and press and do gymnastics with the book and apply so much weight to force it open... and it still doesn't because the fault lies in the design.
It's so stiff that I even considered taking it to Office Max and cutting the bind to add coils, but I already spent ~$40, it doesn't deserve more.
Besides the binding, the paper quality and color are less than satisfactory. The GSM on this is hideous, and the pages bleed with any ink or highlighter use.
To conclude, planners have been increasing in price and demand, as you would expect the quality would be increased as well. Not in the case of Papier. The price and quality are inversely proportional. Although I received an unremarkable discount after expressing my dissatisfaction with the product, I genuinely hate using my planner every day, because spending nearly $40 on it makes me do so. If all you care about is how cute your planner looks, then look no further than their vast selection. If you actually have practical use for your planner (i.e your sanity depends on it and it goes everywhere with you), DO NOT purchase your next planner from Papier.