I was very excited about ordering two personalized items as Christmas gifts this year. However upon receiving the items I'm now embarrassed to be gifting them. Both of my items arrived with the title and personalization off center, one much more so than the other. The covers and designs aren't nearly as nice in reality compared to the website. The paper inside seems like a decent quality, but I'm extremely disappointed with the outside covers. Having the title centered should be a basic requirement. The items now look cheap which was the opposite of my intention for these gifts. I'm glad I got these on sale, but even so, the price point indicated a higher quality. If it wasn't so close to Christmas I would be expecting a complete reprint with expedited shipping at no cost.