I’ve always loved Papier, it was my go to for gift giving and I always got their planners and journals every year. However I was very disappointed with my purchase last month because I had paid $39.99 for the express shipping (which pushed me well over what I had intended to spend) for some gifts I had ordered and when it looked that they were behind schedule to arrive I emailed customer support. Customer support assured me that they would arrive in time and they did not. I had to leave for a trip with no gifts for people who were very much looking forward to receiving them. Was a very disappointing experience and discouraged me from purchasing from Papier again.