I have used Papier for years for the photo books, which are easy to put together and beautiful. I ordered a framed photo print for the first time recently, however, and it is of such poor quality that I am feeling like I’ve been massively ripped off. The print resolution is fine but it’s been squished into a frame too small so that there are ripples across the entire picture. The mounting board has been (messily) taped down and sealed at the back of the frame so I can’t even try to rectify things. It just looks rubbish. Really disappointing and a waste of money. What’s almost funny is the sticker at the back of the frame saying that this was hand framed by someone - yes, badly! Oh and just to round it off there was a chip on the front of the black frame.