I was super excited to receive my planner when I placed my order 20 days ago. Unfortunately, there was a problem with the shipping and I have not yet received my planner so it was returned to sender. Papier kindly resent it to me with faster shipping but now my order is delayed so it is supposed to come in next week. Customer service has been helpful, but for the price I paid for shipping and the planner itself this process should not be as frustrating as it has been. I will keep waiting for my planner, but I wish I would have had it since the first day of class last week.