Stationery looks beautiful on screen, however, I’ve never actually received it. I reached out after my first personalised diary hadn’t been delivered for Papier to decide they’d reprint and resend. However, I’ve not received the second one either. The customer support that I’ve spoken to have been lovely and polite but I’m without a diary and they’ve had to print 2. Papier have put Royal Mail at fault saying it’s something to do with scanning the parcel incorrectly, but Royal Mail say they’re still expecting the parcels.
11 months ago
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