I received my photo book that I got made for dad for Christmas and it was completely ripped… I told customer service about this and even uploaded photos and they only offered me 20% back which I still haven’t received. It’s absolutely disgusting as I can not gift this and now I will have no present. I will never be ordering from this company again especially with their customer service if it was my company and I shipped a book that was clearly ripped down the spine I would offer a full refund not 20%.
9 months ago
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