Awful experience really. I ordered a personalised diary with my name engraved on it and a pen. There was an attempt at delivery on Xmas eve morning whilst I was at work and the package was sent back. I contacted Papier to ask for a re-delivery and was told that this item that was personalised with my name was no longer available. Unsure where it would have gone really. Have been told I would get a full refund but this is awaiting
9 months ago
Papier has a
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