Ordered 2 journals and 2 pens at start of December, only one journal arrived in time for Xmas. I received an email to confirm that The other journal was “delayed” a day or two due to unforeseen printing error, it’s now 7th January and I’ve not received the journal or pens (surely these could’ve been sent with the journal that did make it in time for Xmas?) No updates offered by papier, I have had to chase this end and have been told the same thing, no update on when it’ll be dispatched. I’ve finally asked if I can choose a different design to maybe get sooner? The pens I wanted are now out of stock. Tbh I’d not order again, I recommend passion planner instead.