A saga with Papier: I notice a coupon on the website. I place my order. The coupon hasn’t been applied because it’s no longer active. I receive an email a week later stating it’s been cancelled. A second e-mail states one piece of my order (a planner) is re-ordered. I reach out to ask about the other pieces I ordered originally. I’m told if I’m interested I can re-order them. I ask to just get the funds back for my cancelled items. I finally get my planner, and both covers are damaged. I reach out and am offered a 15% refund. I originally ordered January 17th, and it has been a disappointing hassle to buy from Papier from the beginning. I would strongly recommend against Papier.