I must have added the wrong postcode to my order, as when I got the "posted" email, I noticed it was wrong. In a panic I contacted the courier who couldn't help and then papier. Alea, who works for papier, came up with a kind and helpful solution (reprinting and sending my 5 albums that I had ordered, for free). I'm touched, to tears, by this... as it was extremely kind and unexpected. My anniversary present will arrive late, but it WILL arrive. Thank you Alea!
1 month ago
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