I purchased a duvet cover. It is definitely not moisture-wicking and the most uncomfortable cover we had. Both me and my partner found it sweaty, stuffy and simply unusable. A complete waste of money (we have a Simba duvet and slept without a cover before, we had no issues until we put on Paragon Bamboo cover). Upon seeking help with customer service, my problem was not even directly addressed, I received no advice and only been told that I can't return or get a refund due to their terms and conditions. After explaining again that the duvet did not deliver their promises of "moisture-wicking" and "ultimate sleep comfort", I have been told (I cite): "there is no nothing faulty with the duvet" so apparently the non-breathability is not a fault but a property of the duvet cover. I was shocked by the way this has been handled. They undermined my problem completely, only repeating "no returns/refunds" in reply to every e-mail! No real support! I was so excited to discover this company, but now I am left with an unusable product and feel cheated.