I purchased 2 sets of bedding covers and a bamboo pillow for both myself and hubby. They arrived very quickly, were packaged beautifully and the only plastic was the tape sealing the box. Very pleased. I am completely blown away by the luxury and softness of these new sheets and covers. I have bought high thread count Egyptian Cotton bedding for the last 16 years at least but have NEVER known such luxury and comfort. Absolutely beautiful. Hubby and I are both sleeping so soundly and deeply since making our purchase. I wouldn't have thought it possible for bedding covers and a new pillow to make so much difference so quickly. The pillow is like a big fluffy cloud. It's a great size and shape and keeps it's shape well. The covers are amazing quality, so soft it's impossible to describe and very cooling too. Very nice to be rid of the night sweats! I'm very environmentally conscious and was delighted with Paragon's packaging. One pillow had a slight hole in the seam and customer services were superbly helpful and speedy at getting a replacement out to me and sorting the return. I'm sure we'll be back for a new duvet and as soon as it's in stock - a mattress protector. You can't be dissatisfied with Paragon's products or service.