I bought a king size fitted sheet and after one wash (as per the instructions) it shrunk. I contacted Nick who was slow to respond and he said that their sheets don't shrink, I had to keep chasing him, but he eventually asked me to return it so he could check it. Eventually he came back to me to say "I cannot explain why the sheet no longer fits as it did the first time you tried it on, apart from the fact that there has possibly been a slight shrinkage when washed" despite this admission he has refused to refund me. I have photo's of before and after which I sent to him clearly showing the shrinkage. The products are poor quality as is the customer service.