Packaging lovely. Special offers were great. Free pillow is now the nicest pillow. The quality is amazing and so silky soft. I bought the single duvet set for my daduhters bed and im now really jealous. I may just replace all the bedding in the house with this. I got taupe and navy and colours are lovely. I have had bamboo before (from another company) so well appreciate the benefits of keeping you cool in summer and warm in winter as well as the envioronmental benefits. This is the first time I ordered online for bedding so was nervous but nicest bedding I have had. Feels like silk.