Absolute scam.
10 days after UPS collected my item Parcelcompare emailed me to say that the parcel had been audited by UPS and the weight was infact double the weight i had quoted. I had to provide photogrpahic evidence of the additional weight or they would charge me an additional £56 (original cost only £20).
Clearly i could not provide a photo of me weighing the item but semt them a screenshot of the product details thay clearly should the item in the package being slightly less than the packaged weight i had quoted.
A few days later after i appealed, they came back and said the item was also 3.6m long rather than the 1m i had quoted, and again demanded a photo of the item with a tape measure next to it.
How the UPS driver who collected managed to pick up and put in his truck, all on his own, a 3.6m 40kg item is beyond me.
I can only assume that this is nothing more than a scam. Wow a low delivery cost and then take out of your account a massive surcharge later when holding your parcel hostage.
3 years ago
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