I wish I’d read these reviews - paid £150 for my parcel delivery last night 8/2/22 for fast delivery to the USA 11/2/22. No documents sent to me, numerous emails begging someone to help me, literally the most unhelpful organisation I have ever come across , it’s made me cry. Customer service is a joke and I beg no one to use this company - took my money and couldn’t give a damn what happens to me or my parcel which is still stuck in my kitchen. I’ve approached my bank for a charge back as they have not fulfilled their obligation of the service I paid for - for parcel to be picked up today.