I was very impressed with the speedy collection of my parcel but once it got to the UK it was a different matter. Apparently three delivery attempts have been made and on the last occasion I was at home all day and no-one attempted to deliver my parcel. No cards have been left informing me of the attempted deliveries nor have I received any mobile phone messages/calls. I paid a lot of money and feel that I have only received half a service ... I am still awaiting the safe arrival of my parcel and it is almost two weeks since it was collected!!!! I certainly won't be using them again nor recommending them! Such a shame as the service started so well