DO NOT USE PARCELCOMPARE! I sent 5 boxes from the UK to Australia almost 6 weeks ago. Only 3 boxes arrived two weeks ago very damaged. One box in particular contained a coffee machine which has been broken in transit. Although I paid insurance to cover breakages/damages, ParcelCompare refuse to pay. Their reply emails which start by saying that they are ‘so sorry for the damage’, comes across as patronising when they have absolutely no intention of putting in an insurance claim. They may be cheaper than going directly to the likes of UPS or DHL but in the long run, you lose money through their lack of care and refusal to honour what you’ve paid for. This company is a sham and should not be operating, I only hope I receive my two boxes yet to be delivered!